गोपनीयता नीति
ARIKA STORE POLICIES
Shipping & Delivery Policy
At Arika, every product is custom-made according to your design and requirements. Since each item is personalized, production begins only after the order is confirmed.
Processing Time
- All custom orders require design approval before production.
- Production time may vary depending on product type and order quantity.
Delivery Timeline
- Standard delivery time: 7–14 business days from the date of order confirmation.
- Delivery timelines may vary during festivals, public holidays, or due to unforeseen logistics delays.
- Customers will receive tracking information once their order is dispatched.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping promotions may be offered on selected orders or during special campaigns.
Return & Refund Policy
Customer satisfaction is important to us. However, as most products are personalized and custom-made, returns and refunds are subject to the conditions below.
Eligible Returns
Returns may be accepted if:
- The product received is damaged during transit.
- The wrong product was delivered.
- There is a manufacturing defect.
Non-Eligible Returns
Returns will not be accepted for:
- Change of mind after order confirmation.
- Incorrect information, design, text, or customization provided by the customer.
- Minor color variations due to screen settings and lighting conditions.
- Personalized products that match the approved design.
Return Request Period
- Return requests must be submitted within 7–14 days of receiving the product.
- Customers must provide clear photos/videos showing the issue.
Refund Processing
- Once the returned product is received and inspected, the refund will be processed.
- Approved refunds will be credited to the original payment method within 7–14 business days.
Cancellation Policy
Order Cancellation
- Orders can be cancelled before production begins.
- Once customization, embroidery, or printing work has started, the order cannot be cancelled.
Refund on Cancellation
- Eligible cancelled orders will receive a refund within 7–14 business days.
- Any design or customization charges already incurred may be deducted.
Privacy Policy
Arika values your privacy and is committed to protecting your personal information.
Information We Collect
- Name
- Email Address
- Phone Number
- Shipping Address
- Order & Customization Details
How We Use Your Information
- To process and deliver orders
- To provide customer support
- To improve our products and services
- To communicate order updates and promotional offers
Data Security
We implement reasonable security measures to protect customer information and do not sell personal data to third parties.
Terms & Conditions
By using the Arika website and placing an order, you agree to the following terms:
- All custom designs submitted by customers must not violate copyright, trademark, or intellectual property laws.
- Arika reserves the right to reject any order containing offensive, illegal, or inappropriate content.
- Product colors may vary slightly due to monitor settings and photography.
- Delivery timelines are estimates and may vary due to courier or external factors.
- Arika is not responsible for delays caused by incorrect shipping information provided by the customer.
- Prices, offers, and policies may be updated without prior notice.
Contact Us
For any questions regarding orders, shipping, returns, or refunds, please contact us:
Email: support@arika.in
Instagram: @arika_india
We are committed to providing high-quality custom embroidery and printing solutions that bring your ideas to life.